Promotional Customer Service Representative - Entry Level Job at New Catalyst, Louisville, KY

ZHo3Qy9HQVA1VkFrZmhienhzczd6R1NVbnc9PQ==
  • New Catalyst
  • Louisville, KY

Job Description

We are currently seeking a motivated Promotional  Customer Service Representative to support the daily operations of our customer service and sales teams. This is an entry-level opportunity with immediate hiring for individuals eager to build a career in customer support and sales management.

At New Catalyst Inc., we foster growth by working together to develop purpose-driven leaders. As part of our team, you’ll be supported and challenged to grow professionally while helping others. You will play a key role in promoting customer loyalty by implementing best practices and supporting team performance. We offer hands-on training and a clear path to management for high performers.

Key Responsibilities

  • Support customer service and sales teams in reaching performance goals

  • Help develop and maintain procedures to improve the customer experience

  • Assist with training new and less experienced team members

  • Monitor and evaluate team performance for quality and timeliness

  • Investigate and resolve escalated customer inquiries

  • Reinforce company standards and ensure focus on customer satisfaction

Qualifications

  • Required: Associate’s Degree

  • Preferred: Bachelor’s Degree

  • No experience required—we provide training

  • Strong desire to grow into a leadership role

Key Skills and Traits

  • Excellent verbal communication skills

  • Ability to multitask and stay calm under pressure

  • Conflict resolution and active listening

  • Strong problem-solving and time management

  • Positive, team-oriented attitude

  • Adaptability in a fast-changing environment

  • Professional and empathetic approach to customer situations

Why Join New Catalyst Inc.?

  • Immediate start

  • Career development and leadership training

  • Positive and collaborative team environment

  • Opportunity to make a real impact

  • Clear advancement path into management roles

Apply now to launch your career with a company that believes in growing leaders and making a difference—together.

Job Tags

Full time,

Similar Jobs

Virginia Heart

Telephone Triage Registered Nurse Job at Virginia Heart

 ...and work-life balance? Follow your heart to Virginia Heart! At Virginia Heart, we are looking for a compassionate Telephone Triage Registered Nurse to provide primary clinical support for the clinical services center. The Telephone Triage RN ensures that patients... 

Tiger Analytics

Senior Tableau Developer Job at Tiger Analytics

 ...research firms, including Forrester and Gartner. The Tiger Analytics team is looking for a highly skilled and experienced Senior Tableau Developer with over 8 years of hands-on experience in designing and developing intuitive business reports. The ideal candidate will... 

Red Knight Solutions, LLC

Janitor/Cleaner_Dallas Job at Red Knight Solutions, LLC

Knight Clean Enterprises is looking for a technician to assist with cleaning multiple bathrooms and health hubs in the Dallas area. Must have clean driving record and working vehicle. Look for someone who can start ASAP. This is a part-time position. We will pay...

Walrath Recruiting, Inc.

Director of Health Information Management Job at Walrath Recruiting, Inc.

Salary: $90,000- $120,000Job Title: Director of Health Information ManagementJob #:5411Location: Amsterdam, NYCategory: HealthcarePosition Type: Full-time, PermanentDescription:Our client is currently seeking a Director of Health Information Management to... 

Star Nursing, Inc.

Endoscopy Nurse Job at Star Nursing, Inc.

(Only QUALIFIED Healthcare Professionals accepted) Endoscopy-RN - While in this position, you may be asked to rotate to areas of Billings Clinic that are short staffed. The area the RN will be sent to will be dependent upon their experience and background. Areas may include...